Q1-FY27 · Lalit Bamani
Every quarter you will hear the same thing again and again and we'll be continuing following the same purpose for many more years.
Billionbrains Garage Ventures · tone and specificity signals across the available quarters.
Language signals
Every quarter you will hear the same thing again and again and we'll be continuing following the same purpose for many more years.
Our process is like build product 10x and same thing applies for US stocks also. Build customer experience that is like 10x better than whatever exists and go slow initially and once you find the right direction then run very fast.
The affluent retention is actually significantly better compared to the other guys because once you have AUM sitting with the platform typically customer tends to stick with it and there is a habit also that they have formed and they probably really like it. So it's a relatively quality base and there is a retention is like very very high—almost 100%.
Customer acquisition cost when it comes to grow customers using these services becomes almost zero for us.
We don't look at AIDA as a metric that we want to drive. This is more of an output.
We are not into HFT and all... the speed that customers are expecting we are meeting those expectations.